Return & Refund Policy

A More Comfortable Way to Shop ↩️

We want you to feel comfortable with your Verwalqs™ purchase. This Return & Refund Policy explains how eligible returns, damaged or incorrect items, and refunds are handled.

Return Window

Eligible items may be requested for return within 30 days of delivery.

To qualify for a standard return, merchandise should generally be:

  • Unworn

  • Unwashed

  • Unaltered

  • Free from visible signs of use

  • Returned with original tags or packaging where reasonably applicable

Starting a Return

To request a return, contact our customer support team at:

Email: service@ampkfita.com

Please include your:

  • Order number

  • Item you would like to return

  • Reason for the return request

Please do not send merchandise back before receiving return instructions from our team.

After your request has been reviewed, we will provide the applicable return instructions and return-address information. Returns sent to an unauthorized address may not be accepted or may experience processing delays.

Change-of-Mind Returns

For eligible returns requested because of personal preference, such as a change of mind, unwanted item, or size preference, the customer may be responsible for return shipping costs unless otherwise required by applicable law.

Any applicable return-shipping responsibility will be communicated before the return is completed.

Hygiene & Final-Sale Items

For hygiene and product-integrity reasons, certain opened, worn, personalized, clearance, or specifically marked final-sale products may not be eligible for return.

Any applicable return restriction will be clearly communicated where appropriate and will not limit rights that cannot lawfully be excluded.

Damaged, Defective, Incorrect, or Incomplete Orders

If you receive an item that is damaged, defective, incorrect, or incomplete, please contact us promptly at service@ampkfita.com.

Please include your order number and, where possible, clear photos showing the item, packaging, and issue.

If we confirm that the item arrived damaged or defective, or that we sent an incorrect or incomplete order, we will provide an appropriate resolution. Where a return is required because of an error attributable to us, customers will not be required to bear the reasonable return shipping cost.

Refund Processing

Once an approved return is received and inspected, we will notify you of the outcome.

If the refund is approved, it will be issued to the original payment method used for the purchase.

After a refund has been submitted, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

Original shipping charges and return shipping costs may be non-refundable for eligible change-of-mind returns unless otherwise stated or required by applicable law.

For damaged, defective, incorrect, or incomplete orders attributable to us, applicable shipping costs will be handled by Verwalqs™ as part of the approved resolution.

Contact Us

For questions about a return or refund, please contact:

Brand: Verwalqs™
Legal Company Name: Shanghai Qiqi Network Technology Co., Ltd
Business Address: Building 14, No. 41 Jinlang Highway, Langxia Town, Jinshan District, Shanghai (Langxia Economic Zone)
Customer Support Email: service@ampkfita.com
Hotline Service Hours: 9:00 a.m.–6:00 p.m. Pacific Daylight Time (PDT)

Please include your order number when contacting us about a purchase so our customer support team can locate the relevant order and assist you more efficiently.